Privacy Policy

We, at Luvenus, value your privacy and believe that it is our responsibility to protect your personal information. The privacy practices of this policy are in compliance with the Personal Data Protection Act (PDPA) of Singapore.This Privacy Policy explains how Luvenus manages your personal information. It includes details of how we collect, record, use, store, hold, transfer and disclose your personal information.

By visiting the Luvenus website or by providing us with your personal data whether through website, purchase, enquiry, membership forms or by any other means, you accept and consent to the terms of this Privacy Policy.

  • By using this service, you allow Luvenus Jewellery Pte Ltd to store your personal information in order to process payment, carry out deliveries, enable you to track your deliveries, contact you regarding your order or deliveries, send to you emails, SMS and/or mails to convey season greetings, marketing materials including our latest promotions and offers that you may be interested in.
  • Luvenus Jewellery Pte Ltd will contact you via phone calls, SMS, WhatsApp, email with regards to any ongoing orders, responding enquires received over Facebook, email, WhatsApp or phone calls even if you have signed up for DNC (Do Not Call Registry).
  • If you have already signed up for DNC, Luvenus Jewellery Pte Ltd will send you promotional materials over SMS, WhatsApp or phone calls if you have already signed a waiver in one or more ways, namely our feedback forms, Voucher, online order form, etc.
  • Luvenus Jewellery Pte Ltd assures you that your personal information will be stored safely and securely and will not be shared, distributed or sold to any other organisation outside of Luvenus Jewellery Pte Ltd.
  • By using this service, you allow any third-party payment processors engaged by Luvenus Jewellery Pte Ltd to store your personal information in order to process payment.
  • We advise you to read and fully understand the Terms of Use and Privacy Policy of the third-party payment processors engaged by Luvenus Jewellery, for their Payment Service.


By using this service, you agree to defend, indemnify and hold harmless Luvenus Jewellery Pte Ltd, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to the Luvenus e-Store or your use of or inability to use our website or e-SHOP service, including without limitation any actual or threatened suit, demand or claim made against Luvenus Jewellery Pte Ltd and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.

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